1) Who We Are
ELL Finance p.l.c. (“we,” “us,” “our”) operates ellfinance.com.mt (the “Site”), we strongly value privacy and are committed to protect your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Site and related services (the “Services”).
Legal entity: ELL Finance p.l.c., registered in Malta.
2) Scope
This Policy applies to personal data collected through our Site and related online interactions. By using the Site, you agree to this Policy.
3) Information We Collect
Information you provide directly:
– Contact details and message content submitted via contact forms (e.g., name, email, phone, company, message subject/body).
– Any other information you choose to provide in your communications.
Information collected automatically:
– Cookies and similar technologies that help us operate and secure the Site and understand basic usage.
– Device and usage data (e.g., IP address, browser type, pages visited, timestamps). We do not use third-party analytics or advertising tools.
Sensitive data: We do not intentionally collect special categories of personal data via the Site. Please avoid submitting such information in contact forms.
4) How We Use Your Information
We use personal data to:
– Receive, respond to, and manage your inquiries and requests
– Operate, secure, and improve the Site (including diagnostics and troubleshooting)
– Comply with legal obligations and enforce our terms
– Protect our rights, security, and property and those of users
Legal bases under GDPR (EU):
– Legitimate interests (e.g., responding to inquiries, site security and improvement)
– Legal obligation (where we must retain or disclose information to comply with law)
– Consent (where we rely on consent—for example, for non-essential cookies where applicable)
5) Cookies & Tracking Technologies
We use first-party cookies to make the Site work and to understand basic usage.
Types we may use:
– Strictly necessary cookies: essential for core functionality and security.
– Performance/functional cookies: help us remember preferences and improve usability.
We do not use third-party analytics, advertising cookies, or tracking pixels.
Your choices:
You can manage cookies in your browser settings. If required by your location, we may display a cookie banner to obtain consent for non-essential cookies.
6) Sharing Your Information
We do not sell personal data and we do not share it for cross-context behavioral advertising.
We may disclose personal data to:
– Service providers (if engaged) who process data on our behalf under confidentiality and data protection obligations (e.g., hosting).
– Legal and compliance recipients if required to comply with law or protect rights and safety.
– Business transfers in connection with a corporate transaction (e.g., merger or asset transfer), subject to appropriate safeguards.
Currently, we do not use third-party services for analytics, marketing, or payments.
7) International Data Transfers
Our primary operations are in Malta (EU). If personal data is transferred outside the EEA/UK in the future, we will ensure appropriate safeguards are in place (e.g., adequacy decisions or Standard Contractual Clauses) and maintain an equivalent level of protection.
8) Data Retention
We keep personal data only as long as necessary for the purposes described above and to meet legal, regulatory, tax, or accounting requirements.
– Contact form inquiries: retained as long as needed to handle your request and maintain business records.
– Account-related data: Not applicable for the Site (no user accounts).
– Cookies: kept according to their technical lifespan.
If you request deletion, we will process it in line with our legal obligations and retention needs.
9) Your Rights (EU/GDPR)
Depending on your location, you may have the right to:
– Access your personal data and obtain a copy
– Rectify inaccurate or incomplete data
– Erase your data (“right to be forgotten”)
– Restrict or object to certain processing
– Data portability (receive data in a structured, commonly used format)
– Withdraw consent at any time where processing is based on consent
– Lodge a complaint with a supervisory authority
How to exercise your rights:
Email info@ellfinance.com.mt. We may need to verify your identity to protect your data.
Supervisory authority (Malta): Office of the Information and Data Protection Commissioner (IDPC).
10) Children’s Privacy
Our Services are not intended for individuals under 18 years old. We do not knowingly collect personal data from children. If you believe a child has provided personal data, please contact us so we can delete it.
If you are aged 18 or under, please get your parent/guardian’s permission before you provide any personal information to us.
We will need to process personal data relating to parents or guardians in that case – and we may also need to request for verification documentation to ensure that consent is given or authorised by the holder of parental responsibility.
11) Security
We implement reasonable technical and organizational measures to protect personal data (e.g., TLS encryption in transit, access controls, least-privilege, logging). No method of transmission or storage is 100% secure.
12) Third-Party Links
Our Site may link to third-party websites. Their privacy practices are governed by their own policies. We encourage you to review them before providing personal data.
13) Changes to This Policy
We may update this Policy from time to time. The updated version will be indicated by the “Last Updated” date and is effective when posted. Material changes may be communicated via the Site or by email where appropriate.
14) Contact Us
If you have questions or requests about this Policy or your personal data, contact:
Email: info@ellfinance.com.mt
Registered address: ELL Finance p.l.c., MCP Car Park, Triq Sarria, Floriana, Malta
Cookie Notice:
Cookies are small text files stored on your device by your browser. They help run the Site, enhance security, and remember preferences.
We do not use third-party analytics or advertising cookies.
You can block or delete cookies through your browser settings. Blocking some cookies may affect Site functionality.